Over one quarter of affluent investors identify themselves as Self-Directed in their investment approach, meaning they do not consult with or utilize a financial professional. How can an advisor gain a relationship with these investors?
Do you or your firm have a policy about client call-backs? How long should it take you to call back a client? More importantly, how long do they expect to wait, and how does this affect a client’s loyalty?
While investment education continues to be a key participant communication objective, retirement planning for plan participants is becoming increasingly important to plan sponsors.
Those who are forced to evaluate the rollover options of their employer-provided retirement plans are most likely to turn to a financial advisor for help in making a decision.